Hotel Specialist (Hotelfachkraft)

A Hotel Specialist is a versatile professional in the hotel industry, working in various areas such
as reception, service, housekeeping, and event management. This role includes caring for
guests from arrival to departure, ensuring smooth operations, and maintaining a high
standard of service.
Qualifications & Requirements:
● Education: Anabin H Plus or recognized vocational training as a Hotel Specialist.
● Professional Experience: Minimum 3 years of experience in the hotel industry.
● German Level: B2/C1
● English Level: B1/B2
● Additional: Anabin H+ degree.
Key Responsibilities:
● Greeting and assisting guests, check-in and check-out.
● Processing reservations and inquiries.
● Service in the restaurant, bar, or at events.
● Preparation and maintenance of guest rooms.
● Handling complaints and ensuring guest satisfaction.
● Billing and cash management.
● Collaboration with all hotel departments.
Preferred Skills:
● Excellent service orientation and communication skills.
● Friendly and professional demeanor.
● Organizational and multitasking skills.
● Resilience and flexibility.
● Teamwork and problem-solving skills.
● Basic knowledge of hotel software.
Benefits:
● Competitive average wage of €2500.
● Dynamic and varied work environment.
● Opportunities for development in the hospitality industry.
● Direct impact on guest satisfaction.